1. Who We Are
Apex Web Co is a web design and digital services business operated by Harrison Rusby (ABN 87 806 435 514), based in Australia. We provide website design, app design, e-commerce, SEO, branding, and related digital services to clients worldwide.
You can contact us at: hello@heyapex.co or visit heyapex.co
2. What Information We Collect
We collect information you voluntarily provide to us, including:
- Your name and email address (when you submit an enquiry form)
- Your business name and project details
- Payment information (processed securely via Stripe — we never store card details)
- Any files, content, or materials you share with us for project purposes
We may also collect basic technical data automatically, such as your IP address, browser type, and pages visited, through standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Deliver the services you've hired us for
- Send project updates, invoices, and communications related to your work
- Improve our website and services
- Comply with legal obligations
We do not use your information for unsolicited marketing without your consent.
4. Who We Share Your Information With
We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers who help us operate our business, including:
- Stripe — payment processing
- Formspree — form submission handling
- Zoho — email communications
- Netlify — website hosting
These providers are contractually required to protect your information and may only use it as directed by us.
5. Data Storage & Security
Your data is stored securely using industry-standard protections. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. However, no method of transmission over the internet is 100% secure.
We retain your information for as long as necessary to provide services and comply with legal obligations, typically no longer than 7 years for financial records.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us at hello@heyapex.co
7. Cookies
Our website may use cookies and similar technologies to improve your experience. These are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though this may affect some functionality.
8. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: hello@heyapex.co
- Website: heyapex.co
- ABN: 87 806 435 514
We aim to respond to all privacy enquiries within 5 business days.